Customer Service

As a small, community bank we are proud to have two local branches and a very family-oriented team. Every person on our staff is committed to making your banking experience as easy as possible. Feel free to call our staff or stop in with any questions. During off hours, you can use our telephone banking system at 888.251.2384, or email us at

Contact Us

Schedule an Appointment

Ready to grow with us? Come in and talk to one of our account managers to see how we can help. You can open a checking account, apply for a loan, open an IRA account and much more. Use the form below to schedule an appointment:

Spring Bank New York

Have any questions? Stop by a branch or call us at (718) 879-5000.

Bronx Branch

Our Bronx Branch and Spring Bank headquarters is located just off the 4 train in the South Bronx at 69 East 167th St., Bronx, NY 10452.

Monday, Tuesday, Thursday, Friday8:30 AM – 12:30 PM

You can contact Henry Johnson, our Branch Manager and Heidi Williams, our Assistant Branch Manager and their team at 718.879.5000. They would be delighted to serve you.

Harlem Branch

Our Harlem Branch is located at 2049 Frederick Douglass Blvd., New York, NY 10026. We are near 110th and Cathedral Parkway, on the northwest corner of Central Park.

Monday, Tuesday, Thursday, Friday10:00 AM – 3:00 PM

You can contact Josefa Ruiz, our Branch Manager and Alfredo Sanchez, our Assistant Branch Manager and their team at 718.879.5110. They would be delighted to serve you.