Customer Service

As a small, community bank we are proud to have two local branches and a very family-oriented team. Every person on our staff is committed to making your banking experience as easy as possible. Feel free to call our staff or stop in with any questions. During off hours, you can use our telephone banking system at 888.251.2384, or email us at customerservice@springbankny.com

Contact Us

Schedule an Appointment

Bronx Branch

Our Bronx Branch and Spring Bank headquarters is located just off the 4 train in the South Bronx at 69 East 167th St., Bronx, NY 10452.

Harlem Branch

Our Harlem Branch is located at 2049 Frederick Douglass Blvd., New York, NY 10026. We are near 110th and Cathedral Parkway, on the northwest corner of Central Park.

Monday – Thursday

8:30 AM – 5:30 PM

Mon. – Wed. & Fri.

9:00 AM – 5:00 PM

Friday

8:30 AM – 7:00 PM

Thursday

9:00 AM – 6:00 PM

Saturday

10:00 AM – 1:00 PM

You can contact our Branch Manager Heidy Delacruz and team at 718.879.5000. They would be delighted to serve you.

You can contact Josefa Ruiz, our Branch Manager and Alfredo Sanchez, our Assistant Branch Manager and their team at 718.879.5110. They would be delighted to serve you.

Bronx Branch

Our Bronx Branch and Spring Bank headquarters is located just off the 4 train in the South Bronx at 69 East 167th St., Bronx, NY 10452.

Monday – Thursday: 8:30 AM – 5:30 PM

Friday: 8:30 AM – 7:00 PM

Saturday: 10:00 AM – 1:00 PM

Harlem Branch

Our Harlem Branch is located at 2019 Frederick Douglas Blvd., New York, NY 10026. We are near 110th and Cathedral Parkway, on the northwest corner of Central Park.

Monday – Wednesday & Friday: 8:30 AM – 5:00 PM

Thursday: 9:00 AM – 6:00 PM

You can contact Chandni Thakkar, our Branch Manager and Heidy Delacruz, our Assistant Branch Manager and their team at 718.879.5000. They would be delighted to serve you.

You can contact Josefa Ruiz, our Branch Manager and Alfredo Sanchez, our Assistant Branch Manager and their team at 718.879.5110. They would be delighted to serve you.

Grow on the Go

Download the Spring Bank app available for iOS and Android. Make your deposits on the move and find our network of ATM’s, so you can have easy access to your money.